Privacy Policy
HTL Co., Ltd. (hereinafter referred to as the “Company”) values the personal information of data subjects and complies with relevant laws and regulations, including the Personal Information Protection Act.
In order to protect the personal information of data subjects and to handle complaints related to personal information promptly and smoothly, the Company establishes and discloses this Privacy Policy as follows.
Article 1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes.
Personal information being processed will not be used for any purpose other than the following, and if the purpose of use changes, the Company will take necessary measures in accordance with relevant laws.
Receiving inquiries regarding products, technology, installation and services
Verifying inquirers and inquiry details
Providing consultation and responses by phone or email
Notifying the results of inquiry handling
Managing consultation history
Verifying facts and responding to disputes related to inquiries and consultations
Article 2. Items of Personal Information Processed
The Company collects and processes the following personal information to provide the online inquiry service on its website.
Items Collected
Name, company name, phone number, email address, inquiry details
Method of Collection
Online inquiry form on the website
In the course of using the service, information such as IP address, access date and time, service usage records, and browser and device information may be automatically generated and collected.
Please do not enter personal information that is unnecessary for handling your inquiry, such as resident registration numbers or health information, in the inquiry details.
Article 3. Processing and Retention Period of Personal Information
The Company processes and retains personal information within the period consented to by the data subject at the time of collection or the period prescribed by relevant laws.
The retention period for personal information collected through online inquiries is as follows.
Subject of Retention
Online inquiry information
Retention Period
3 years from the date the inquiry is completed
However, where personal information must be retained for a certain period under relevant laws, it will be kept for the period prescribed by such laws.
Article 4. Procedure and Method of Destroying Personal Information
The Company destroys personal information without delay when the retention period has expired or the purpose of processing has been achieved and the personal information is no longer necessary.
If personal information must continue to be retained under other laws, it will be moved to a separate database or stored in a different location.
The methods of destroying personal information are as follows.
Personal information stored in electronic files is deleted using a method that makes it impossible to recover or reproduce.
Personal information printed on paper is destroyed by shredding or incineration.
Article 5. Provision of Personal Information to Third Parties
In principle, the Company processes personal information only within the scope of the purposes of processing and does not provide personal information to third parties without the prior consent of the data subject.
However, personal information may be provided in accordance with relevant laws in the following cases.
When the data subject has given prior consent
When there are special provisions in law or it is necessary to comply with legal obligations
When requested by an investigative or supervisory authority in accordance with lawful procedures
When necessary to protect the life, body or property of the data subject or a third party
Article 6. Outsourcing of Personal Information Processing
The Company does not currently outsource the processing of personal information collected through online inquiries to any external company.
If the Company outsources personal information processing to an external company in the future to provide smooth services, it will disclose the contractor and the details of the outsourced work through this Privacy Policy.
When entering into an outsourcing contract, the Company specifies in the contract, in accordance with personal information protection laws, matters such as the prohibition of use for purposes other than processing, measures to ensure the security of personal information, restrictions on re-outsourcing, and the management and supervision of the contractor.
Article 7. Overseas Transfer of Personal Information
The Company does not transfer personal information collected through online inquiries overseas.
If the Company uses a service that involves the overseas transfer of personal information in the future, it will inform data subjects of the recipient, destination country, items transferred, purpose of transfer, date, time and method of transfer, and retention period, and will take measures in accordance with relevant laws.
Article 8. Rights and Obligations of Data Subjects and Methods of Exercise
Data subjects may exercise the following rights related to personal information protection against the Company at any time.
Request to access personal information
Request to correct or delete personal information
Request to suspend the processing of personal information
Withdrawal of consent to the collection and use of personal information
Data subjects may exercise their rights in writing, by phone or by email, and the Company will take necessary measures in accordance with relevant laws after verifying their identity.
Data subjects may exercise their rights through a legal representative or an authorized agent. In this case, the Company may request the submission of necessary documents, such as a power of attorney, as prescribed by relevant laws.
Article 9. Measures to Ensure the Security of Personal Information
The Company implements the following security measures to prevent personal information from being lost, stolen, leaked, forged, altered or damaged.
Minimizing the number of personal information handlers and managing access rights
Controlling access to personal information processing systems
Securely managing administrator accounts and passwords
Applying encrypted communication when transmitting personal information
Installing security programs and updating them regularly
Retaining and inspecting access logs related to personal information processing
Internal management and employee training for personal information protection
Article 10. Installation, Operation and Refusal of Automatic Personal Information Collection Devices
The Company may use cookies or automatically collect access information to provide users with smooth website services.
Cookies are small pieces of information that a website sends to the user's web browser, and users can allow or refuse the storage of cookies through their web browser settings.
If you refuse to store cookies, some features of the website may be restricted.
The Company does not currently collect behavioral information for the purpose of providing customized advertisements based on users' interests.
Article 11. Chief Privacy Officer
The Company has designated the following Chief Privacy Officer to oversee the processing of personal information and to handle complaints and provide remedies to data subjects regarding personal information.
Chief Privacy Officer
Kim Mun-gu
Company Name
HTL Co., Ltd.
Phone
+82-43-724-3522
Email
sales@htlkorea.com
Address
18, Dongchungjusandan 4-gil, Sancheok-myeon, Chungju-si, Chungcheongbuk-do, Republic of Korea
Data subjects may contact the Chief Privacy Officer regarding all inquiries, complaints and remedies related to personal information protection arising from the use of the Company's services.
The Company will respond to data subjects' inquiries promptly and sincerely.
Article 12. Remedies for Infringement of Personal Information Rights
Data subjects may contact the following organizations for remedies, consultation or dispute mediation regarding personal information infringement.
Personal Information Infringement Report Center
118 (no area code required)
Personal Information Dispute Mediation Committee
1833-6972
Supreme Prosecutors' Office Call Center
1301 (no area code required)
Korean National Police Agency Cyber Crime Reporting and Counseling
182 (no area code required)
Article 13. Changes to the Privacy Policy
This Privacy Policy may be revised in accordance with changes in laws, company policies or service details.
If this Privacy Policy is changed, the changes and the effective date will be announced through website notices or the Privacy Policy page.
Announcement Date: July 22, 2026
Effective Date: July 22, 2026
Consent to the Collection and Use of Personal Information
HTL Co., Ltd. collects and uses personal information as follows to receive and respond to inquiries regarding products and services.
Purpose of Collection and Use
Receiving inquiries, providing consultation and responses, and notifying the results of inquiries regarding products, technology, installation and services
Items Collected
Name, company name, phone number, email address, inquiry details
Retention and Use Period
3 years from the date the inquiry is completed
Notice of Right to Refuse Consent
You have the right to refuse consent to the collection and use of personal information. However, if you do not consent, the submission of and response to online inquiries may be restricted.